Privacy Policy

Effective Date

Jul 11, 2024

Privacy Policy

At Zenith Roofing, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage our roofing services.

1. Information We Collect

a. Personal Information

We may collect personal information including:

  • Name

  • Address

  • Email address

  • Telephone number

  • Property and service details related to your enquiry or project

  • Payment or billing information (where applicable)

b. Non-Personal Information

We may also collect non-personal data such as:

  • Browser type and device information

  • IP address and approximate location

  • Website usage data and interactions

2. How We Use Your Information

We use your information for the following purposes:

  • Service Delivery: To provide roofing services, quotations, inspections, and project updates

  • Communication: To respond to enquiries, schedule work, and provide service-related information

  • Billing & Administration: To process payments and issue invoices where required

  • Marketing (Optional): To send updates or promotional content (you may opt out at any time)

  • Website Improvement: To analyse site usage and improve performance and user experience

3. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract

  • Legitimate business interests

  • Legal obligations

  • Consent (where required, such as for marketing communications)

4. How We Share Your Information

We do not sell or rent your personal data.

We may share information only when necessary with:

  • Trusted service providers (e.g. payment processors, IT services)

  • Professional partners involved in delivering agreed services

  • Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and lawfully.

5. Data Storage and Security

  • Your data is stored securely and accessed only by authorised personnel

  • We use appropriate technical and organisational measures to protect personal data

  • Data is retained only as long as necessary for legal, contractual, or operational purposes

6. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your data (subject to legal requirements)

  • Object to or restrict processing in certain circumstances

  • Withdraw consent for marketing communications at any time

To exercise your rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and performance.

These may include:

  • Essential cookies – required for basic site operation

  • Analytics cookies – to understand site usage and improve content

You can manage or disable cookies via your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reviewing their policies before submitting personal data.

9. Children’s Privacy

Our services and website are not intended for individuals under the age of 18. We do not knowingly collect data from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.

11. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Zenith Roofing
45 High Street, Greenwich, London, SE10 9NF
Email: info@zenithroofing.co.uk
Phone: 020 7946 0123